Terms of use

Last updated: 12 September 2026

1. About these terms

These terms are between you and Peth Pty Ltd (ACN 652 727 136), an Australian company (“we”, “us” or “our”). They cover the www.kvmremote.app website and associated KVM Remote services (“Services”). References to the “apps” mean KVM Remote for Mac, iPhone and iPad.

Please read these terms before using the Services. By using the Services, you agree to these terms to the extent they form an enforceable agreement under applicable law. If you use the Services on behalf of an organisation, you must have authority to do so. If you do not agree, do not use the Services.

Our privacy policy explains information handling. It is a notice about our practices, not a request for blanket consent to unrelated processing.

2. App Store licences and purchases

Apps obtained through the App Store are licensed, not sold. Their licence is governed by the licence agreement presented with the app in the App Store. Unless a separate custom licence is supplied there, Apple’s Standard Licensed Application End User Licence Agreement applies. These website terms are not a replacement custom App Store EULA.

Apple’s applicable usage rules determine permitted devices, account use and any eligible sharing. These terms do not impose a separate one-device restriction or remove sharing rights granted by the applicable licence.

App availability, prices and any purchase conditions will be shown in the relevant App Store listing or purchase screen. A “Coming soon” notice does not offer an app for immediate download or promise a release date. TestFlight builds are pre-release software provided under Apple’s TestFlight terms. No subscription, free trial or lifetime-access arrangement is created by these terms alone.

Apple handles purchases and its refund-request process. Any statutory rights to a remedy remain available regardless of a store’s process or policy.

3. Permitted use

You may use the Services for lawful personal or business purposes, including controlling KVM devices and computers you own or are authorised to access. We grant a limited, non-exclusive permission to use the website as needed for that purpose, subject to these terms. The native apps remain subject to their applicable licence.

You must not use KVM Remote to access a device, network or computer without authority; interfere with the operation or security of the Services; infringe another person’s rights; or redistribute, sell, rent or sublicense our software or branding without permission. You must not modify our software, create derivative works from it, or decompile, disassemble or reverse engineer it, except to the extent that applicable law or a relevant open-source licence expressly permits, such as for interoperability. Nothing here restricts your use of the open protocols the apps speak to your own devices.

4. Your devices, computers and actions

KVM Remote sends the actions you choose to the devices you select. Power operations, virtual-media attachments, firmware updates, administrative changes and every keystroke take effect on real hardware and on the remote computer. Text that has been sent cannot be retracted. You are responsible for the commands you send, for confirming the device you are connected to, and for keeping suitable backups of the computers you control.

The apps connect to your devices directly. The availability, security, protocol behaviour and firmware of a KVM device are the responsibility of its vendor and of you as its operator. Compatibility with a device is described on our compatibility page; a backend marked experimental has been implemented against published protocols but not yet confirmed against that hardware.

You retain your rights in your data. Connecting a device or sending content to a remote computer does not transfer ownership to us or grant us permission to publish it.

You are responsible for claims that arise from your use of the apps to access a device, network or computer without authority, or from a modification you make to our software. This is not a general indemnity for ordinary use, and it does not shift to you responsibility that the law places on us.

5. External services

The Services may link to external sites or open them at your request. Their availability, content and data handling are governed by their own terms and policies. STUN or TURN servers used for connection setup are supplied by your device or its firmware, not by us. Vendor cloud services are not used by the apps.

Nothing in these terms excludes responsibility that we cannot lawfully exclude.

6. Intellectual property

Peth Pty Ltd and its licensors retain their rights in the KVM Remote software, website, artwork, branding and documentation. Rights in third-party components remain with their respective owners and are subject to their applicable licences. GL.iNet, PiKVM, JetKVM, Sipeed, NanoKVM, Apple and other third-party names and marks belong to their respective owners; KVM Remote is an independent client and is not affiliated with or endorsed by those organisations.

No ownership rights in our intellectual property are transferred by using the Services. This does not limit your rights in your own data.

Feedback and ideas. If you send us suggestions, feature requests or other ideas about KVM Remote, including through the contact form or TestFlight, you agree that we may use them without restriction or payment, and that doing so does not create a confidential relationship. Do not send ideas you wish to keep confidential or that belong to someone else.

7. Consumer rights and service limitations

Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including applicable guarantees under the Australian Consumer Law and mandatory consumer protections in other jurisdictions.

Subject to those rights, we do not promise that the Services will be uninterrupted, error-free, or compatible with every device, firmware version or network. We may correct errors and update features. Product descriptions and any express commitments we make continue to apply according to law.

If a product or service fails to meet an applicable consumer guarantee, you may be entitled to a remedy under law. These terms do not replace those remedies with a blanket “no refunds” rule or a fee-only liability cap. Where the law permits us to limit liability for a failure to comply with a consumer guarantee, and it is fair and reasonable to do so, our liability is limited to resupplying the relevant service or paying the cost of having it resupplied.

8. Liability

To the extent permitted by applicable law, we exclude liability for indirect or consequential losses arising from use of the Services, such as lost profits, business interruption or loss of data on a remote computer resulting from commands you chose to send. This exclusion does not apply where it would be unlawful, does not limit statutory remedies, and does not exclude liability for fraud or deliberate misconduct.

We do not require you to indemnify us for every consequence of ordinary use. Each party remains responsible for its own conduct to the extent provided by applicable law. The native app’s applicable licence may contain additional provisions, subject to mandatory rights.

9. Changes, availability and ending use

You may stop using the website or the apps at any time. We may update these terms prospectively and will show the revised date on this page. We will provide notice of material changes where required. Changes do not retrospectively remove accrued rights or override an existing purchase agreement without a lawful basis.

We may maintain, change or discontinue free website features. Where practicable, we will give reasonable notice of material changes. We may restrict access to protect the Services from abuse or address a material breach. If reasonable and practicable, we will give notice and an opportunity to address a breach before restriction; urgent security issues may require immediate action. This does not remove rights arising from a paid app licence or mandatory consumer law.

10. General provisions

Headings are for convenience and do not affect interpretation. “Including” and similar words are not words of limitation. A reference to a law includes its amendments and replacements.

These terms, together with our privacy policy and, for apps obtained through Apple, the applicable App Store licence, are the whole agreement between you and us about the Services. They do not exclude rights under mandatory law, and they do not override a separate written agreement we have made with you.

If part of these terms is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a right does not, by itself, waive that right.

These terms are governed by Queensland law, Australia, subject to mandatory laws and jurisdiction rights that protect consumers in their place of residence. They do not require you to give up access to a court or regulator where the law entitles you to use it.

11. Contact

For questions about these terms, write to:

Att: KVM Remote Legal
C/o Peth Pty Ltd
GPO Box 2342
Brisbane QLD Australia 4001

For other ways to get in touch, visit our contact page.